Most drivers do not need a case number. If you received a traffic ticket and are enrolling to prevent points, your citation number is what you need. The case number field appears only if you select Court Ordered as your reason for attending.

A case number is the identifier assigned by a court when a formal case is opened. It is longer than a citation number and looks something like 2025-TR-012345. It is assigned by the court — not printed on your traffic ticket.

A citation number is 7 characters long. It usually mixes letters and numbers — for example, ABC123D — but some are all letters. Enter it exactly as it is printed on your ticket. If you have a 7-character code, that is your citation number.

You may have a case number if:

If you only received a traffic ticket and have not been to court, you have a citation number — not a case number. Select Point Dismissal as your reason for attending, and the case number field will not appear.

If you select Court Ordered, the case number field is required. Enter your case number without dashes — letters and numbers only. You will also enter your citation number and citation county.

For example: if your court paperwork shows 2025-TR-012345, enter it as 2025TR012345.

If you entered your case number incorrectly, contact support so it can be corrected before your completion is reported to the FLHSMV.

Some attorneys list both numbers together — for example: 2025-TR-012345, ABC123D