After you pass the final exam and complete all course requirements, Driving Logic automatically emails your completion certificate as a PDF attachment within 5 minutes. What you do next depends on why you took the course.

Submit your certificate to the court that gave you permission to take the course. Ask your court whether to mail, fax, or hand-deliver the certificate. The court determines whether your completion satisfies its requirements.

For eligible speeding-point removal, complete the approved four-hour course within 90 days of the speeding conviction. Follow the instructions in your Department notice and ask support to check the provider’s completion-submission record. Course completion, provider submission and the points adjustment appearing on your record are separate events.

Tennessee DSHS Financial Responsibility Division P.O. Box 945 Nashville, TN 37202-0945

The Department determines eligibility and the actual points adjustment; confirm the result on your record.

Submit your certificate directly to your insurance provider. Your insurer will determine whether a discount applies and when it takes effect.

Provider submission to the Tennessee Department of Safety and Homeland Security and any proof you must provide to a court or insurer are separate responsibilities. Follow your court, insurer and Department notice instructions. Ask support for your actual provider-submission status; do not assume that receiving a certificate proves reporting or acceptance.

What if I lose my certificate before submitting it? Let us know and we can resend your certificate by email.

How long does the court take to process my certificate? Processing times vary by court. Contact your court directly to ask about their timeline after you submit.

How long does DSHS take to process my point reduction? Contact the Tennessee DSHS directly for processing timeline information.