If you enrolled in the wrong course, contact Driving Logic support as soon as possible — before completing the course and before your ADEE-1317 certificate is issued. The sooner you reach out, the more options are available.
Common Wrong-Enrollment Situations
Enrolled in the Driving Safety Course instead of the Adult Driver Education Course These are two different programs. The Driving Safety Course is for licensed drivers seeking ticket dismissal or an insurance discount. The Adult Driver Education Course is for first-time license applicants. A DS-230 certificate will not satisfy the driver education requirement at the DPS. Contact us right away.
Enrolled in a course for the wrong state If you need a Texas license but enrolled in a course for another state, the certificate will not be accepted by the Texas DPS. Contact us immediately.
Enrolled under a wrong name or email Your ADEE-1317 certificate is issued in the name you registered with. If it does not match your government-issued ID exactly, the DPS will not accept it. Contact us before the certificate is issued so we can correct your name.
Enrolled in the teen driver education course instead of the adult course The teen course (DE-964) and the adult course (ADEE-1317) are different programs with different certificates. Contact us to correct the enrollment.
What to Do
Contact Driving Logic support and include:
The email address you used to enroll
The course you enrolled in
The course you intended to enroll in
Whether you have started or completed any portion of the course
We will review your enrollment and advise on the best path forward, which may include a transfer or refund depending on your progress and whether the certificate has been issued.
Quick Facts
Detail | Information |
Contact Driving Logic | As soon as possible — before completing the course |
DSC certificate accepted by DPS for license | No — must be ADEE-1317 |
Wrong name on certificate | Contact us immediately — must match government ID |
Completed wrong course | Contact us — options depend on completion status |
Frequently Asked Questions
I have a traffic ticket and need ticket dismissal — did I enroll in the right course? If you need ticket dismissal, you need the Texas Driving Safety Course — not the Adult Driver Education Course. Contact us right away if you enrolled in the wrong program.
I am a first-time license applicant — did I enroll in the right course? Yes, the Texas Adult Driver Education Course is the correct program for first-time license applicants ages 18 and older.
I started the course before realizing I enrolled incorrectly — can I still get a refund? Contact us immediately. Refund eligibility depends on your progress and whether the certificate has been issued. See the refund article for our full policy.
What if I already completed the wrong course? Contact us. Depending on the situation, we can advise on next steps. If you need an ADEE-1317 certificate for your DPS appointment, you may need to enroll in and complete the correct course.
I enrolled under the wrong name — will this affect my certificate? Yes. The ADEE-1317 certificate must show your legal name exactly as it appears on your government-issued ID. The DPS will reject it if names do not match. Contact us immediately so we can correct your name before the certificate is issued.