Can I Get a Refund for the Florida Basic Driver Improvement Course?
Yes. Driving Logic offers a full refund within 30 days of purchase, provided your completion certificate has not been issued.
Refund Eligibility
To be eligible for a refund:
Your request must be made within 30 days of your purchase date
Your completion certificate must not have been issued
If you have already completed the Florida Basic Driver Improvement course, passed the final exam, and received your certificate, you are no longer eligible for a refund.
How to Request a Refund
Let us know and we can help. Include your account email address and the reason for your request. Refunds are processed within 30 days of the request being submitted.
When Refunds Are Not Available
Refunds are not issued in the following situations:
Your completion certificate has already been issued
You did not complete the course within the allowed access period
More than 30 days have passed since your purchase
Quick Facts
Detail | Answer |
Refund window | Within 30 days of purchase |
Refund amount | Full course price |
Eligible if certificate issued | No |
How to request | Let us know and we can help |
Processing time | Within 30 days of request |
Frequently Asked Questions
What if I enrolled in the wrong course? Let us know right away and we can help. If you have not completed the course, Driving Logic will cancel your order and create a new one for the correct course. If you have already completed the wrong course, it cannot be applied toward a different course.
What if I was required to take the course but my court deadline passed? Refunds are not available after 30 days from your purchase date regardless of the reason.
How long does it take to receive my refund? Refunds are processed within 30 days of your request. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
What if I purchased the course but never started it? If you are within 30 days of your purchase date and your completion certificate has not been issued, you are eligible for a refund. Let us know and we can help.
Can I get a partial refund if I completed part of the course? Driving Logic offers a full refund within 30 days of purchase if your completion certificate has not been issued. Let us know and we can help.