Can I Get a Refund for the Florida Basic Driver Improvement Course?
Yes. Driving Logic offers a full refund within 30 days of purchase, provided your completion certificate has not been issued.
Refund Eligibility
To be eligible for a refund:
Your request must be made within 30 days of your purchase date
Your completion certificate must not have been issued
If you have already completed the course and passed the final exam, your certificate has been issued and you are no longer eligible for a refund.
How to Request a Refund
Let us know and we can help. Include your account email address and the reason for your request. Refunds are processed within 30 days of the request being submitted.
When Refunds Are Not Available
Refunds are not issued in the following situations:
Your completion certificate has already been issued
More than 30 days have passed since your purchase
Important: Court Deadlines
A refund does not extend or change your court deadline. If you enrolled in connection with a qualifying citation and request a refund, you remain responsible for satisfying any court requirements by the original deadline. Contact your court directly if you have questions about your deadline.
Quick Facts
Detail | Answer |
Refund window | Within 30 days of purchase |
Refund amount | Full course price — $29.90 |
Eligible if certificate issued | No |
How to request | Let us know and we can help |
Processing time | Within 30 days of request |
Court deadline affected by refund | No — your deadline remains unchanged |
Frequently Asked Questions
What if I enrolled in the wrong course? Let us know and we can help. If you have not completed the course, Driving Logic will cancel your order and create a new one for the correct course.
What if my court does not accept the course after I enrolled? If your certificate has not been issued and you are within 30 days of purchase, you are eligible for a refund. Let us know and we can help.
How long does it take to receive my refund? Refunds are processed within 30 days of your request. The time it takes to appear in your account depends on your payment method and financial institution.
Can I get a partial refund if I started the course? Refund eligibility is based on whether the certificate has been issued, not how far you progressed in the course. If your certificate has not been issued and you are within 30 days of purchase, the full refund applies.