Can I Get a Refund for the Florida Driver Education Traffic Safety (DETS) Course
Yes. Driving Logic offers a full refund within 30 days of purchase, provided your completion certificate has not been issued.
Refund Eligibility
To be eligible for a refund:
Your request must be made within 30 days of your purchase date
Your completion certificate must not have been issued
If your certificate has already been issued, you are no longer eligible for a refund regardless of when you request it.
How to Request a Refund
Let us know and we can help. Include your account email address and the reason for your request. Refunds are processed within 30 days of the request being submitted.
When Refunds Are Not Available
Refunds are not issued in the following situations:
Your completion certificate has already been issued
More than 30 days have passed since your purchase date
Your course failed due to a validation question failure — validation failure refunds are not available regardless of timing
Quick Facts
Detail | Answer |
Refund window | Within 30 days of purchase |
Refund amount | Full course price — $29.95 |
Eligible if certificate issued | No |
Eligible after validation failure | No |
How to request | Let us know and we can help |
Processing time | Within 30 days of request |
Frequently Asked Questions
What if I enrolled but have not started the course yet? You are eligible for a full refund within 30 days of purchase as long as your certificate has not been issued.
What if I started the course but changed my mind? Refund eligibility is based on whether the certificate has been issued, not how far you progressed. If your certificate has not been issued and you are within 30 days of purchase, the full refund applies.
Can I get a refund if I failed the final exam? Course fees are not refunded for exam failure. Retakes are unlimited and included in the course fee — you can keep trying until you pass.
Can I get a refund if I failed a validation question? No. Validation failure refunds are not available. This is disclosed at enrollment and is part of the FLHSMV-approved course requirements.
How long does it take to receive my refund? Refunds are processed within 30 days of your request. The time it takes to appear in your account depends on your payment method and financial institution.