What If I Enrolled in the Wrong Florida Basic Driver Improvement Course?
If you enrolled in the wrong course, let us know right away and we can help.
If You Have Not Completed the Course
If you have not yet completed the Florida Basic Driver Improvement course and passed the final exam, Driving Logic will cancel your enrollment and create a new order for the correct course. Reach out right away so this can be resolved before you spend time on the wrong material.
If You Have Already Completed the Course
If you have already completed the Florida Basic Driver Improvement course and passed the final exam, Driving Logic is unable to apply that completion toward a different course. Each course is unique and completions are not transferable. You would need to enroll in and complete the correct course separately.
What to Share When You Reach Out
When you contact us, include:
The email address on your account
The course you enrolled in
The course you intended to enroll in
Whether you have started or completed the course
Quick Facts
Detail | Answer |
What to do | Let us know right away and we can help |
If course not completed | Driving Logic will cancel and create correct order |
If course already completed | Cannot be applied to a different course |
Are completions transferable | No — each course is unique |
Refund eligibility | Within 30 days of purchase if certificate not issued |
Frequently Asked Questions
Will I be charged again for the correct course? If your original order is cancelled and a new order is created, the standard course price of $29.90 applies to the new enrollment.
How do I know if I enrolled in the correct course? After enrolling, confirm that your course is listed as the Florida Basic Driver Improvement course in your account at drivinglogic.com If you are unsure, let us know and we can help.
What if I am within the 30-day refund window? If you have not completed the course and are within 30 days of your purchase date, you may be eligible for a refund. Let us know and we can help.
What if I started the wrong course but have not finished it? Let us know right away and we can help. If your completion certificate has not been issued, Driving Logic will work with you to resolve the situation.
Can I transfer my enrollment to another person? No. Florida Basic Driver Improvement course enrollments are non-transferable. The course must be completed by the person who enrolled.