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Can I Get a Refund for the Florida Basic Driver Improvement Course?

Driving Logic offers a full refund within 30 days of purchase for the Florida BDI course if your certificate has not been issued.

Updated today

Yes. Driving Logic offers a full refund within 30 days of purchase, provided your completion certificate has not been issued.

Refund Eligibility

To be eligible for a refund:

  • Your request must be submitted within 30 days of your purchase date

  • Your completion certificate must not have been issued

If you have already passed the final exam and your certificate has been emailed to you, the course is complete and you are no longer eligible for a refund.

How to Request a Refund

Let us know and we can help. Include your account email address and the reason for your request. Refunds are processed within 30 days of the request being submitted.

When Refunds Are Not Available

  • Your completion certificate has already been issued

  • More than 30 days have passed since your purchase date

Refund Amount

The full course price of $29.90 is refunded — this includes both the $5.95 course fee and the $23.95 state-required fee.

What About Court Deadlines?

A refund does not pause or extend your court deadline. If you enrolled in connection with a qualifying citation and request a refund, you remain responsible for satisfying any court requirements by the original deadline. Contact your court directly if you have questions about your deadline.

Quick Facts

Detail

Answer

Refund window

Within 30 days of purchase

Refund amount

$29.90 — full course price

Eligible if certificate issued

No

How to request

Contact support

Processing time

Within 30 days of request

Court deadline affected

No — your deadline remains unchanged

Frequently Asked Questions

What if I enrolled in the wrong course? Let us know right away. If you have not completed the course, Driving Logic will cancel your order and create a new one for the correct course.

What if my court does not accept the course after I enrolled? If your certificate has not been issued and you are within 30 days of purchase, you are eligible for a refund. Let us know and we can help.

Can I get a partial refund if I started but did not finish the course? Refund eligibility is based on whether the certificate has been issued, not on how far you progressed. If the certificate has not been issued and you are within 30 days of purchase, the full refund applies.

What if my 120-day access window expires before I complete the course? If your access expires, you would need to repurchase. Refunds are only available within 30 days of the original purchase date.

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