Most Virginia courts accept a DMV-licensed online driver improvement clinic. However, some courts may have specific requirements or may order in-person attendance instead. The Virginia DMV states directly: "Your court may or may not accept the certificate of completion. It is your responsibility to determine whether your court accepts courses taken at online traffic schools."

Each Virginia court sets its own procedures for driver improvement requirements. What applies in one county may differ from another. Some courts specify in-person attendance or have conditions around accepting online completions.

Before enrolling, contact the clerk's office at your court and ask:

Refunds are available within 30 days of purchase if your completion certificate has not yet been issued. If you have already completed the course and your court does not accept it, contact us at [email protected] to discuss your options.

What if my court order just says "complete a driver improvement clinic" without specifying online or in-person? That language typically allows for either format, but confirm with your court's clerk's office. Some courts have standing policies not stated in individual orders.

What documentation do I bring to the court? Your DIC 552B certificate, printed on plain white 8½" × 11" bonded paper. Check with your court whether they accept a digital copy or require a physical one.

I have already completed the course and my court rejected it. Can I get a refund? Contact us at [email protected]. Refund eligibility depends on whether your certificate has been issued. We will review your situation and advise you.