What Happens If You Fail a Validation Question in the Florida Driver Education Traffic Safety (DETS) Course
If you fail an identity validation question in the Florida Driver Education Traffic Safety (DETS) Course — either by answering incorrectly or by letting the 60-second time limit expire — the course fails immediately. Your progress is not recoverable and course fees are not refunded.
Why the Consequence Is Immediate
Identity validation is a FLHSMV requirement designed to ensure the registered student personally completes the course. A failed validation question is treated as a breach of that requirement — the course cannot continue and no certificate can be issued from that enrollment.
What Happens to Your Account
After a validation failure your account is flagged for review. You cannot continue the failed course. If you need to complete the DETS requirement, you must re-enroll and restart the course from the beginning.
How to Avoid Validation Failures
The best way to avoid failing a validation question is to:
Enter accurate personal information when you register — validation questions are based on the information you provide at enrollment
Stay focused and keep the course window active on your screen — questions appear without warning and disappear after 60 seconds
Do not share your login credentials or allow anyone else to access your course
Read lesson content carefully — some validation questions reference specific information from the current lesson
Quick Facts
Detail | Information |
Consequence of failing a validation question | Immediate course failure |
Time limit per question | 60 seconds |
Attempts per question | 1 |
Can you recover progress after failure | No |
Course fee refunded after failure | No |
What to do after failure | Re-enroll and restart the course |
Frequently Asked Questions
What happens if I accidentally close my browser during a validation question? If a validation question was active and the time limit expires before you answer, it may be treated as a failed attempt. Keep your browser window active while taking the course.
Can I appeal a validation failure? Let us know and we can help. We can review the circumstances, but validation failures are a FLHSMV requirement and the consequences are set by state rules.
Is there a refund if I fail a validation question? No. Course fees are not refunded for validation failures. This is disclosed at enrollment and is a requirement of the FLHSMV-approved course format.
Can I use the same account if I re-enroll after a failure? You will need to re-enroll. Let us know and we can help guide you through the process.
How do I make sure I do not fail a validation question? Enter your personal information accurately at registration, stay engaged with the lesson content, and keep the course window visible on your screen at all times while studying.