What Should I Do If the Missouri DOR Does Not Show My Completion?
If your Missouri driving record does not reflect your Driver Improvement Program completion, work through the steps below to identify where the process may have stalled.
Step 1 — Confirm You Received Form 4444
Check that Driving Logic emailed you Form 4444 after you completed the course. Look in your inbox and spam folder for an email from Driving Logic with a PDF attachment.
If you did not receive Form 4444, let us know and we can verify your completion status and resend the certificate.
Step 2 — Confirm You Submitted Form 4444 to the DOR
Court-order customers: Confirm that you took Form 4444 to your court for a clerk signature and then mailed the signed form to the Missouri DOR. FCC-track customers: Confirm that you submitted Form 4444 following the FCC submission instructions for your county.
If you have not completed this step, do so as soon as possible — keeping your deadline in mind.
Step 3 — Allow Adequate Processing Time
After the DOR receives your Form 4444, allow several weeks for them to process and update your driving record. If you checked your record shortly after mailing, the update may not have been processed yet.
Step 4 — Contact the Missouri DOR
If adequate time has passed and your record still does not reflect your completion, contact the Missouri DOR directly at dor.mo.gov to follow up on the status of your Form 4444.
Step 5 — Contact Us
If you need documentation of your course completion to support your inquiry with the DOR, let us know and we can help. Include:
Your completion date
The date you mailed Form 4444
Any tracking or confirmation information
Quick Facts
Detail | Information |
First check | Did you receive Form 4444 by email? |
Second check | Did you mail Form 4444 to the DOR (with clerk signature if court-ordered)? |
Third check | Has adequate processing time passed? |
Fourth check | Contact Missouri DOR directly |
If still unresolved | Contact Driving Logic support for documentation |
Frequently Asked Questions
Can Driving Logic contact the DOR on my behalf? No. Driving Logic's role ends when we email you Form 4444. The submission and processing is between you and the Missouri DOR.
How do I check my Missouri driving record? You can request a copy of your Missouri driving record through the Missouri Department of Revenue at dor.mo.gov.
What if my 60-day deadline already passed? If you completed the course and mailed Form 4444 within the required timeframes, contact the Missouri DOR about the status. If the deadline passed before Form 4444 reached the DOR, the point prevention benefit may not apply. Contact your court or the FCC for guidance on your situation.