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What Is the Refund Policy for the Virginia Driver Improvement Course?

Driving Logic offers a full refund within 30 days of purchase if your completion certificate has not been issued. Once a certificate is issued, refunds are not available.

Updated today

Driving Logic offers a full refund of $44.95 within 30 days of purchase, provided your completion certificate has not yet been issued.

Once your DIC 552B completion certificate has been issued — meaning you passed the final exam — a refund is no longer available.


When You Can Get a Refund

  • Within 30 days of your purchase date

  • Your completion certificate has not been issued


When Refunds Are Not Available

  • More than 30 days have passed since your purchase

  • Your completion certificate has already been issued


Important Note for Court-Ordered Students

If you enrolled to satisfy a court order and your court does not accept the online course, contact us as soon as possible at [email protected]. If your certificate has not been issued, a refund may be available within 30 days of purchase. This is why we strongly recommend confirming court acceptance before enrolling.


How to Request a Refund

Contact us at [email protected] with your full name, email address used to enroll, and the reason for your refund request. We will review your account and respond promptly.


Quick Facts

Detail

Answer

Refund window

30 days from purchase

Condition

Certificate must not have been issued

Amount

Full $44.95

How to request

After certificate is issued

No refund available


Frequently Asked Questions

Can I get a partial refund if I completed some lessons but not the course? Refund eligibility is based on whether your certificate has been issued, not on how far through the course you are. If you are within 30 days of purchase and have not completed the course, contact us to discuss your situation.

What if I enrolled for the wrong reason? Contact us at [email protected] as soon as possible. If your certificate has not been issued and you are within the 30-day window, we can discuss your options.

How long does the refund take to process? Refunds are typically processed within 5 to 10 business days and returned to the original payment method.

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