What If I Enrolled in the Wrong Arizona Defensive Driving Course
If you enrolled in the wrong course type, contact Driving Logic as soon as possible. The sooner you reach us, the more options we have to correct the situation before your course access begins or your court deadline is affected.
Common Enrollment Mistakes
The most frequent enrollment mix-ups for the Arizona course are:
Enrolling for ticket dismissal (court diversion) when you actually have a court order requiring attendance — these are processed differently and have different reporting requirements
Selecting the wrong court during enrollment — fees vary by court and your citation must be matched to the correct court for the completion record to be submitted properly
Enrolling for the Arizona DDC when you need a different course entirely — for example, a voluntary employment driving course or a course from a different state
What to Do
Contact Driving Logic as soon as you realize the error. Let us know and we can help — include your account email, the course or court you selected, and what you believe the correct selection should be. If you have not started the course and your court deadline is not at risk, we can typically correct the enrollment.
If You Have Already Started the Course
If you have already begun the course under the wrong enrollment type, contact us immediately. The urgency depends on how your court deadline is affected. Do not continue taking the course under an incorrect enrollment if you know it is wrong — the completion record submitted to the database must match your citation details.
Court Deadline Impact
Enrollment corrections take time. If your court date is approaching, tell us your court date immediately when you contact us so we can prioritize.
Quick Facts
Detail | Information |
What to do first | Contact Driving Logic as soon as possible |
Include in your message | Account email, what you enrolled in, what you need |
Best outcome | Correction before course starts |
Court date approaching | Tell us immediately — we will prioritize |
Completion under wrong enrollment | May not satisfy court requirement — contact us before proceeding |
Frequently Asked Questions
I selected the wrong court — does that matter? Yes. Your completion record is submitted to the court you selected at enrollment. If it does not match the court on your citation, the record may not be processed correctly. Contact us immediately to correct it.
I enrolled for ticket dismissal but I have a court order — what should I do? Court-ordered attendance is handled differently from standard diversion. Contact us right away so we can set up your enrollment correctly before you begin the course.
Can I transfer my progress to a corrected enrollment? Progress is generally not transferable between enrollment records. If a correction requires a new enrollment, you may need to restart the course.
What if I enrolled in an Arizona course but my citation is from a different state? Contact us immediately. The Arizona course only satisfies Arizona court requirements. If your citation is from another state, you need that state's approved course.
How do I contact Driving Logic? Let us know and we can help from this Help Center, or reach us at [email protected]. Include your court date so we can assess the urgency.